Returns and Refunds Policy

At Hello-Ladies, we want you to be happy with your purchase. If you're not satisfied with your order, here’s how you can return or exchange your items:

1. How Long Do You Have to Return an Item?

You can return or exchange your items within 7 days of receiving them.

2. Conditions for Returning an Item

To return or exchange an item, it must meet these conditions:

● The item must be unused and in original condition.

● All tags must still be attached to the item.

3. Who Pays for Return Shipping?

Normally, the customer is responsible for return shipping costs. However, if the item is damaged or not what you ordered, we will cover the return shipping cost.

4. How to Initiate a Return or Exchange

To request a return or exchange, follow these steps: Contact our customer support at helpladies1122@gmail.com. Provide your order number, reason for return, and clear product images (if applicable).

Contact Us

To return or exchange an item, simply contact us at helpladies1122@gmail.com. Our team will guide you through the process and make it as easy as possible.