Terms & Conditions

Welcome to Hello-Ladies! By using our website and making a purchase, you agree to the following terms. Please read them carefully.

Hello-Ladies is an online store where you can buy ladies' bags, wallets, bundle sets, and related fashion accessories. We try our best to show you the right pictures and details, but the actual products may look a little different because of lighting or screen settings.

Prices can change at any time. You’ll see any extra costs like taxes or shipping when you check out.

You can place orders on our website. We accept payments by credit/debit cards and bank transfers. After you place an order, you’ll get a confirmation email with your order details.

We offer nationwide shipping, and your order should arrive in 3 to 7 working days. Sometimes there may be delays, but we’ll send you a tracking number so you can check the status of your delivery.

If you want to return or exchange something, you have 7 days from the day you receive your order. The items must be unused and in their original condition. If the item is faulty or incorrect, we will cover the return shipping. Otherwise, the customer pays for return shipping.

You can cancel your order within 24 hours of placing it. After 24 hours, we cannot cancel your order if it has already been shipped.

We care about your privacy. Any personal information you provide is kept safe, as explained in our Privacy Policy.

We may change these terms in the future, so please check back regularly. If you have any questions, feel free to contact us at helpladies1122@gmail.com.